![]() Is your screen lighting up? Try powering on in a dark room for easier observation.If you're getting any sort of pointer, your display hardware is working properly. Move your cursor around, especially towards the corners or edges of the display that may prompt menus to appear.Try these tests to point yourself in the right direction. Certain information can help hone in on a specific problem. Troubleshooting is a process that often resembles medical diagnosis. This can clear any incorrect or bad startup settings or resolve issues where your Mac is stuck in sleep. Reset the System Management Controller (or SMC).These are terms for a small amount of memory which contains system settings for the Mac, including brightness and other display settings. Docks or multi-port hubs are notoriously problematic, especially if they have many items connected. On the new model Macs, touch the ☀︎ (Sun) icon on your MacBook's Touch Bar, on older model MacBooks, use the F1 (Brightness Down) + F2 (Brightness Up) keys. This may kick the device out of sleep, or power it on if other methods are not working. Try a different port if you have multiple. This can resolve any minor hang ups in the startup process or resolve a stuck update. Wait a few seconds, then try to power on again. Press and hold your power button for fifteen seconds, then release. ![]() Before undertaking any of the more time consuming solutions below, these are a few fundamentals to get you started. It’s easy to forget some troubleshooting basics amidst frustration.
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